FAQs
As a customer, you have the right to dispute your charges by filling out a sworn Affidavit of Non-Liability and providing documentation as to the nature of the dispute.
What happens if you don't pay your tolls in Illinois? ›
What do I do if I did not pay a toll? When you miss a toll on the Illinois Tollway, you are expected to pay the toll online, within 14 days of travel. Failure to pay tolls can result in fines, fees and possible suspension of your license plate and/or your driver's license.
What is the Tollway Amnesty Program in Illinois? ›
The program eliminated penalties for missed tolls and decreased hefty and controversial fines for unpaid tolls. Instead, drivers are to pay the missed toll amount and $3 per violation.
Does Illinois suspend license for unpaid tolls? ›
The License to Work Act was signed into Illinois law on January 17, 2020. Starting July 1, an Illinois resident's driver's license cannot be suspended for failure to pay parking or vehicle compliance tickets, or for failure to pay five tolls or fines for certain tollway violations.
Can unpaid tolls affect my credit? ›
Unpaid Parking Tickets, Library Fines, Unpaid Tolls, Forgotten Gym Memberships. Having derogatory marks, or a history of unpaid debts, has a significant negative impact on your credit score.
How do I file a complaint against Illinois Tollway? ›
- Report Wrongdoing. You can make a difference. Report fraud, waste, abuse, corruption, mismanagement, and misconduct by Tollway officials, employees, or those doing business with the Tollway.
- Hotline: 866-7TOLL-IG (866-786-5544)
- Fax: 630-795-7661.
- Mail: Office of the Inspector General. Illinois Tollway. 2700 Ogden Avenue.
Can I get on a payment plan for Illinois Tollway? ›
The Tollway allows for payment plans of up to 24 months to pay the entire amount. The Tollway uses your financial information, the amount you owe, and your proposed payment amount to determine the length of payment plan.
Can I drive through Illinois tolls and pay later? ›
No problem. For up to 14 days after you've traveled, you can now enter your vehicle and payment information into the Pay By Plate system, and you'll have the peace of mind knowing you'll avoid added fines and fees.
How much is the late fee for Illinois Tollway? ›
New Invoice Process – Starting today, customers with unpaid tolls will be mailed an invoice with a $3 fee per unpaid toll for passenger vehicles rather than an initial $20 violation, and as always customers can continue to avoid fees completely for at least 14 days by paying online.
What is the tollway forgiveness program in Illinois? ›
Tollway Violation Relief Offer
The violation relief program reduces all existing $20 and $50 fines on unpaid tolls to a $3 fee per toll.
The Illinois Tax Amnesty Program allowed qualified taxpayers to pay off any outstanding state tax liability and have corresponding penalties and interest forgiven. Eligible taxpayers would have incurred a tax liability after June 30, 2011 and before July 1, 2018.
Who regulates the Illinois Tollway? ›
The Toll Highway Act is the state law that established the Illinois State Toll Highway Authority and granted the agency authority to provide for the construction, operation, regulation and maintenance of the system of toll highways in Illinois.
What are the consequences of not paying Illinois tolls? ›
Customers with outstanding initial toll invoices issued on or after October 1, 2022, will be issued a Notice of Violation, which may result in an additional $20 fine per toll. However, customers will have an opportunity to dispute violations including via a hearing.
How do I dispute a tollway violation in Illinois? ›
Disputing a Violation(s)
You will need to provide the Violation Notice Number and the associated license plate information. Additionally, an Affidavit of Non-Liability to dispute toll violations can be found on our website. This form should be completed and mailed to us with the appropriate documentation.
What is the grace period for tollways in Illinois? ›
Customers have a 14-day grace period – the longest in the nation – to pay unpaid tolls. Or set it up before you travel. Set up Pay By Plate - Simply add your plate, payment method and dates of travel and you're all set. You'll be charged weekly as tolls register in our system.
Can you make a payment plan with Illinois Tollway? ›
The Tollway allows for payment plans of up to 24 months to pay the entire amount. The Tollway uses your financial information, the amount you owe, and your proposed payment amount to determine the length of payment plan.
How much are Illinois toll violations? ›
Violation Relief – For the remainder of 2020, the Tollway is reducing all outstanding violations with the Illinois Tollway, and all existing $20 and $50 fines per toll will also be reduced to $3 per toll providing an opportunity for relief to thousands of motorists.
Who is in charge of the Illinois Tollway? ›
The Tollway has an 11-member board, including Governor JB Pritzker and the Secretary of Transportation who serve as ex-officio members. The Chairman and Directors are appointed by the Governor and serve four-year terms; no more than five of the members may be from one political party.
What is an Illinois Tollway violation? ›
If your I-PASS balance falls below $0 you may receive an invoice or violation notice for unpaid tolls due at the non-IPASS rate plus additional fees, fines, penalty charges and/or suspension of your I-PASS.